was ready for a global pandemic.
Here's how we responded!
Our COVID Responsiveness
At Alhouse Deaton, we believe in the importance of regular communication with our tenants, not just during a crisis. But during COVID-19, we felt it especially important to bring up-to-date information to our tenants regarding all current health orders. During the one+ year period of COVID-19, our teams delivered nearly 30 separate, valuable updates to our tenants and clients.
Our valued in-house and 3rd party engineering teams were instrumental in providing daily updates on the status of our buildings to our Property Managers. While ensuring that all precautions were being taken in the common areas of our buildings, our engineers didn't mess a beat while they diligently made sure that HVAC and water systems were maintained at all times to the highest standards and meeting all critical code requirements.
Our ability to respond effectively in a crisis requires expert advice from CRE partners. Whether it's the legal experts advising on things like rent moratoriums, janitorial and engineering teams advising on how to keep buildings as safe as possible, or learning, sharing notes and networking with our colleagues, at Alhouse Deaton we value the ability to cast a wide net, so that we may gather all the best practices the industry has to offer.
The moment the prolonged effects of the pandemic became a reality, Alhouse Deaton reaffirmed the importance of supporting the in-house and supporting staffs of our buildings. From the beginning, it was a priority to the company that we do all that we could to keep people employed during a very uncertain time in our history. We are proud to say that our committment to our teams was insurmountable in making sure that the affects of the pandemic were mitigated wherever possible.
We were proud at Alhouse Deaton to have been a very small part of the solution. Because one of our properties lended itself to being a satellite vaccine center for people in the disability community, we were able to work with one of our clients, the S.F Department of Emergency Management, the Mayor's Office on Disablity and others to make space available for vaccinations over an 8 week period. We were grateful to have committed staffs that helped to create a safe and reliable vaccine center.
While most of our management teams were able to stay safe while working from home, our San Francisco, Walnut Creek, San Jose, San Bruno and Palo Alto offices never actually closed. Using technology on a daily and sometimes hourly basis, our management teams were able to ensure that one team member was always staffing the office, while others were able to communicate, as if they were in the office each day. Our team, scheduled daily and weekly virtual meetings during the entire shelter-in-place.